FREQUENTLY ASKED QUESTIONS

All items that are listed as in stock will be shipping out via the chosen shipping method within 1-3 business days (EXCLUDING WEEKENDS AND PUBLIC HOLIDAYS). If you place your order after 5pm, please allow an additional day for dispatch.

Rather than delist products or mark them as “out of stock” when they sell out, we offer backordering on some products.

When an item is listed as a backorder it means we have run out of stock and are either waiting on more stock to arrive, or more stock will be purposefully ordered for you.

From the time of order, most backorders take approximately 3-5 weeks to arrive. If there are any further delays on backorders we will keep you informed and express post them out to you when they arrive at no extra cost.

We currently accept debit/credit card, PayPal, AfterPay, Humm and Latitude Pay.

We are looking into Zippay and may provide it in the near future.

We are an online business and do not have a shop front.

Our warehouse is not setup for public access. Our warehouse address is provided solely for returns.

We are proudly Australian owned and operated. We appreciate you supporting Australian businesses.

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